Your Flex Aware's default magnet position is left, but if you need a different position for your installation location, you have the option to change your device's magnet position (left, top, right).
How to Change the Magnet Position of the Flex Aware
- Tap the More icon at the bottom of the screen
- Tap +Add Device
- Tap Flex Sensor
- Tap Next
- Tap Get Started
- Enter the serial number of your device for which you would like to change the magnet position
- Tap Reconfigure
- Follow the on-screen steps to reconfigure your device
After you change your magnet position, please wait 60 seconds for your device to register. Then, open and close the magnet of your Flex Aware and ensure you see two yellow blinks. If it does not work, wait 15 seconds and try again.
If you still do not see two yellow blinks after multiple attempts, repeat the above steps and contact All Aware support.