State/Description |
Red LED |
Yellow LED |
|
---|---|---|---|
1 |
Device booting up |
None |
1 blink |
2 |
Device reboot |
None |
None |
3 |
Diagnostic mode
For more information, see the article on how to perform a cellular signal test. |
Signal strength indicator, repeats every 8 seconds Pattern based on signal strength. Rate of 1 blink per second. Note: This mode prevents any other pattern from displaying. |
Signal strength indicator, repeats every 8 seconds Pattern based on signal strength. Rate of 1 blink per second. Note: This mode prevents any other pattern from displaying. |
4 |
Device in idle mode |
None |
None |
5 |
Device cell modem unable to connect to cell tower To troubleshoot, confirm coverage in your area by using the Check Coverage feature on the All Aware website. |
2 blink, repeats every 2 seconds |
None |
6 |
Device cell modem/SIM not provisioned with carrier To troubleshoot, contact All Aware support. Device will likely need to be returned. |
3 blink, repeats every 2 seconds |
None |
7 |
Device cell modem unable to connect to Alarm.com To troubleshoot, contact All Aware support. |
4 blink, repeats every 2 seconds |
None |
8 |
Unreliable Reporting If the device is not reliably reporting open/close events, confirm the reed switch position setting matches the installation orientation. |
None |
2 blink |
9 |
Flex Aware opens/closes |
None |
2 blink |
10 |
Connected Cable opens/closes |
None |
2 blink |
11 |
Battery door tamper Screw the battery door completely shut to end this warning. |
1 blink, repeats every 2 seconds |
None |
12 |
Device mount tamper To troubleshoot, contact All Aware support. |
Alternate Red & Yellow (Red, Yellow, Red, Yellow, 5 second Pause, Repeat) |
Alternate Red & Yellow (Red, Yellow, Red, Yellow, 5 second Pause, Repeat) |
13 |
Device low battery Replace the batteries. Use four 1.5 V AA lithium batteries (alkaline batteries not recommended). |
1 long Red blink (5 seconds) Will occur only following an open/close activation and will follow the normal yellow activity blinks. |
None |