| # | State/Description | Red LED | Yellow LED |
|---|---|---|---|
| 1 | Device booting up | None |
1 blink |
| 2 | Device reboot | None | None |
| 3 |
Diagnostic mode For more information, see the article on how to perform a cellular signal test. |
Signal strength indicator, repeats every 8 seconds Pattern based on signal strength. Rate of 1 blink per second. Note: This mode prevents any other pattern from displaying. |
Signal strength indicator, repeats every 8 seconds Pattern based on signal strength. Rate of 1 blink per second. Note: This mode prevents any other pattern from displaying. |
| 4 | Device in idle mode | None | None |
| 5 |
Device cell modem unable to connect to cell tower To troubleshoot, confirm coverage in your area by contacting support. |
2 blink, repeats every 2 seconds |
None |
| 6 |
Device cell modem/SIM not provisioned with carrier To troubleshoot, contact All Aware support. Device will likely need to be returned. |
3 blink, repeats every 2 seconds |
None |
| 7 |
Device cell modem unable to connect to Alarm.com To troubleshoot, contact All Aware support. |
4 blink, repeats every 2 seconds |
None |
| 8 |
Unreliable Reporting If the device is not reliably reporting open/close events, ensure that your magnet position is set up correctly. |
None |
2 blink |
| 9 | Flex Aware opens/closes | None |
2 blink |
| 10 | Connected Cable opens/closes | None |
2 blink |
| 11 |
Battery door tamper Screw the battery door completely shut to end this warning. |
1 blink, repeats every 2 seconds |
None |
| 12 |
Device mount tamper To troubleshoot, contact All Aware support. |
Alternate Red & Yellow (Red, Yellow, Red, Yellow, 5 second Pause, Repeat) |
Alternate Red & Yellow (Red, Yellow, Red, Yellow, 5 second Pause, Repeat) |
| 13 |
Device low battery Replace the batteries. Use four 1.5 V AA lithium batteries (alkaline batteries not recommended). |
1 long Red blink (5 seconds) Will occur only following an open/close activation and will follow the normal yellow activity blinks. |
None |
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